Customer Service Representative - State Farm Agent Team Member

CHAD JACOBSON - State Farm Agent; Danville (PA); In loco; USD 30.000 - 42.000; Tempo pieno

Vantaggi offerti da questo lavoro

Paid time off

Training & development

401(k) matching

Competitive salary

Descrizione del lavoro

CHAD JACOBSON - State Farm Agent in Danville, PA is seeking a Customer Service Representative to deliver exceptional client experiences. You will respond to inquiries, assist with policy changes, and support claims processing while coordinating with the agency team.

This role emphasizes attention to detail, empathy, and a proactive approach to serving community members. The position offers opportunities for growth within a sales-minded, customer-centric agency.

Competenze

• Excellent written and verbal communication.
• Ability to manage policy information and changes.
• Experience in customer service preferred.

Mansioni

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Conoscenze

Strong communication

Interpersonal skills

Detail-oriented

Multitasking

Descrizione del lavoro

Benefits

• Paid time off
• Training & development
• 401(k) matching
• Competitive salary

Role Description

As a Customer Service Representative - State Farm Agent Team Member with CHAD JACOBSON - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.