Customer Service Representative - State Farm Agent Team Member

Thomas Webber - State Farm Agent; Edmond (OK); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Job summary

Thomas Webber - State Farm Agent is seeking a customer service representative in Edmond, Oklahoma. The role focuses on meeting customer needs, providing quotes, and ensuring remarkable service. Responsibilities include answering inquiries, assisting with policy updates, and processing claims.

The ideal candidate will have strong communication skills and experience in customer service. This position offers numerous benefits such as paid time off, health insurance, and a competitive salary.

Qualifications

• Strong communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Previous customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Job description

Benefits

• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance

Role Description

This is a customer service focused role. Part of this role requires that you meet with existing customers and help take care of their needs by providing quotes for other lines of business. We believe in remarkable customer service which means always going the extra mile for customers.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.