Customer Service Representative - State Farm Agent Team Member

Sean McCorkle - State Farm Agent; Colorado Springs (CO); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Paid time off

Training & development

Bonus based on performance

Competitive salary

Job summary

Sean McCorkle - State Farm Agent is hiring a Customer Service Representative in Colorado Springs, CO. The role involves generating exceptional customer experiences, resolving inquiries, and coordinating with the agency team. Ideal candidates should possess strong communication skills and attention to detail.

We seek customer-focused individuals ready for growth opportunities within the agency. Join us in making a positive impact in the community while enhancing your career!

Qualifications

• Strong communication and interpersonal skills are crucial.
• Must be detail-oriented and able to multitask.
• Previous customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Customer service experience

Job description

Benefits:

• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary

ROLE DESCRIPTION:

As a Customer Service Representative with Sean McCorkle State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.