Customer Service Representative - State Farm Agent Team Member

Melissa Reed State Farm Insurance; Grand Island (NE); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Flexible schedule

Advancement opportunities

Training & development

Job summary

Melissa Reed State Farm Insurance is seeking a friendly Customer Service Representative in Grand Island, NE. You will deliver exceptional service, handle inquiries, and build relationships with customers to support an expanding insurance business.

The role emphasizes attention to detail, effective communication, bilingual Spanish skills, and the ability to multitask in a fast-paced environment. A supportive team offers training, development, and opportunities for advancement.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Bilingual: Spanish.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Interpersonal skills

Detail oriented

Multitasking

Spanish

Job description

Benefits:

• Flexible schedule
• Opportunity for advancement
• Training & development

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As a Customer Service Representative with Melissa Reed State Farm Insurance, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Bilingual: Spanish