Customer Service Representative - State Farm Agent Team Member

Mark Faria - State Farm Agent; Romeo (MI); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Paid time off

Parental leave

Competitive salary

Dental insurance

Flexible schedule

Job summary

Mark Faria - State Farm Agent in Michigan is seeking a Customer Service Representative to deliver exceptional service, answer inquiries, and support community members. Your attention to detail, friendly demeanor, and problem-solving mindset will help you excel in this role and contribute to a growing local insurance business.

You will build relationships, manage customer records, and collaborate with the agent team to grow our insurance and financial services presence in the community.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication skills

Interpersonal skills

Detail-oriented

Job description

Benefits:

• Free uniforms
• Health insurance
• Paid time off
• Parental leave
• Competitive salary
• Dental insurance
• Flexible schedule

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As a Customer Service Representative with Mark Faria - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.