Customer Service Representative - State Farm Agent Team Member

Aaron Pinkus State Farm; Chicago (IL); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Paid time off

Training & development

Bonus based on performance

Competitive salary

Job summary

Aaron Pinkus State Farm is seeking a Customer Service Representative to create exceptional experiences for customers, handle inquiries, and coordinate with the agent team to support the local community.

The role emphasizes attention to detail, bilingual English/Spanish communication, and maintaining accurate customer records while building relationships and driving business growth.

This on-site position offers opportunities for training and development to enhance customer service excellence.

Qualifications

• Dedicated to customer service.
• Bilingual in English and Spanish required.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Bilingual English/Spanish

Communication

Multitasking

Job description

Benefits

• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION

As a Customer Service Representative with Aaron Pinkus State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Dedicated to customer service.
• Bilingual in English and Spanish required.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.