Customer Service Representative - State Farm Agent Team Member

Joel Girouard - State Farm Agent; Shreveport (LA); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Opportunity for advancement

Training & development

401(k) matching

Job summary

Joel Girouard - State Farm Agent is seeking a Customer Service Representative to deliver outstanding service and support to clients in the local community. You will handle inquiries, maintain records, and help customers with insurance and financial services products.

Join a team focused on customer satisfaction, accuracy, and relationship building, with opportunities for advancement and training to grow your career in a supportive environment.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Job description

Benefits:

• Opportunity for advancement
• Training & development
• 401(k) matching

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As a Customer Service Representative with Joel Girouard - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.