Customer Service Representative - State Farm Agent Team Member

Marian Molhem Insurance Agency Inc; Los Angeles (CA); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

Marian Molhem Insurance Agency Inc in Los Angeles, CA seeks a Customer Service Representative to deliver exceptional service, manage client interactions, and support community needs. You will be the friendly face guiding customers through inquiries and requests in a fast-paced setting.

Responsibilities include building relationships, answering questions, and maintaining precise customer records while coordinating with agency teammates to ensure smooth policy experiences and timely issue

Qualifications

• Customer service mindset and dedication to helping clients.
• Clear communication and strong interpersonal skills.
• Ability to multitask and stay organized in a fast-paced environment.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication skills

Interpersonal skills

Detail-oriented

Job description

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As a Customer Service Representative with Marian Molhem Insurance Agency Inc , you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.