Customer Service Representative - State Farm Agent Team Member

Michelle Moua Ins Agcy Inc; Chippewa Falls (WI); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Signing bonus

401(k) matching

Bonus based on performance

Flexible schedule

Job summary

Michelle Moua Insurance Agency seeks a friendly Customer Service Representative to join our State Farm team in Chippewa Falls, Wisconsin. You will build relationships with customers, answer inquiries, and help coordinate services to grow the agency's local presence.

We value detail orientation and strong communication. Benefits include advancement opportunities, paid time off, a signing bonus, 401(k) matching, performance-based bonuses, and a flexible schedule.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented with ability to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication skills

Detail-oriented

Multitasking

Job description

Benefits:

• Opportunity for advancement
• Paid time off
• Signing bonus
• 401(k) matching
• Bonus based on performance
• Flexible schedule

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As a Customer Service Representative with Michelle Moua Insurance Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.