Customer Service Representative - State Farm Agent Team Member

Emily Vinckier - State Farm Agent; Kimball Township (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Training & development

Opportunity for advancement

Paid time off

Job summary

Emily Vinckier Pierce State Farm is seeking a Customer Service Representative to deliver exceptional customer experiences and support a growing insurance business. You will handle inquiries, coordinate with team members, and stay responsive to community needs with attention to detail.

The role emphasizes strong communication, reliability, and a customer-first mindset, offering opportunities for training, development, and career advancement within a supportive State Farm team.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Multitasking

Job description

Benefits:

• Training & development
• Opportunity for advancement
• Paid time off

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As a Customer Service Representative with Emily Vinckier Pierce State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.