Customer Service Representative - State Farm Agent Team Member

Kyle Aubry - State Farm Agent; Carrollton (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Training & development

Wellness resources

Bonus based on performance

Competitive salary

Employee discounts

Job summary

Kyle Aubry - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service in a local office in Carrollton, TX. You will handle inquiries, build relationships, and support the agent team with accurate records and responsive communication.

Ideal candidates are detail-oriented, possess strong communication and interpersonal skills, and have prior customer service experience. This role offers training, opportunities for development, and the chance to contribute to

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Job description

Benefits:

• Health insurance
• Paid time off
• Training & development
• Wellness resources
• Bonus based on performance
• Competitive salary
• Employee discounts

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As a Customer Service Representative with Kyle Aubry - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.