Customer Service Representative - State Farm Agent Team Member

State Farm; Glendale Heights (IL); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Free food & snacks

Tuition assistance

Job summary

State Farm Agent opportunity in Illinois seeks a Customer Service Representative to deliver exceptional service, resolve inquiries, and coordinate with the agent team to support the community. You will build relationships, handle requests, and maintain accurate records, contributing to a growing insurance business.

The role emphasizes detail orientation, strong communication, and the ability to multitask across customer needs while supporting clients with State Farm products and services.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Property & Casualty license.
• Life & Health license.
• Bilingual Hindi/Spanish/Gujarati required.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Multitasking

Job description

Benefits:

• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Free food & snacks
• Tuition assistance

Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. State Farm agent since 2007.
We are serving IL, IN, IA and WI.
Are you customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As a Customer Service Representative with Esha Patel- State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Property & Casualty license.
• Life & Health license.
• Bilingual Hindi/Spanish/Gujarati required.