Customer Service Representative - State Farm Agent Team Member

Eshapatel; Glendale Heights (IL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Free snacks

Tuition assistance

Job summary

Esha Patel - State Farm Agent is seeking a Customer Service Representative to deliver exceptional customer experiences, manage inquiries, and support the growth of the insurance business in Illinois and surrounding states.

The role emphasizes accuracy, strong communication, and collaboration with the agent team to anticipate community needs and ensure satisfaction.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Property & Casualty license.
• Life & Health license.
• Bilingual Hindi/Spanish/Gujarati required.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Detail-oriented

Multitask

Hindi/Spanish/Gujarati

Education

Property & Casualty license

Life & Health license

Job description

Benefits:

• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Free food & snacks
• Tuition assistance

Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. State Farm agent since 2007.

We are serving IL, IN, IA and WI.

Are you customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As a Customer Service Representative with Esha Patel- State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Property & Casualty license.
• Life & Health license.
• Bilingual Hindi/Spanish/Gujarati required.