Customer Service Representative - State Farm Agent Team Member

Tania Ramirez - State Farm Agent; Chicago (IL); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Free food & snacks

Opportunity for advancement

Paid time off

Training & development

Wellness resources

401(k) matching

Job summary

Tania Ramirez - State Farm Agent in Chicago, IL is seeking a Customer Service Representative to deliver exceptional service to clients and help them navigate insurance and financial services products.

You will build relationships, answer inquiries, maintain accurate records, and support team members to ensure smooth daily operations while pursuing opportunities for growth and advancement within the agency.

Qualifications

• Demonstrated dedication to delivering exceptional customer service.
• Excellent verbal and written communication skills with customers.
• Ability to manage multiple tasks and stay organized.
• Prior experience in customer service preferred.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Answer customer inquiries and requests promptly and accurately.
• Maintain accurate records of customer interactions and transactions.

Skills

Dedicated to customer service

Strong communication and interpersonal

Detail-oriented and multitask

Previous customer service experience

Job description

Benefits:

• Free food & snacks
• Opportunity for advancement
• Paid time off
• Training & development
• Wellness resources
• 401(k) matching

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

Role Description:

As a Customer Service Representative with Tania Ramirez - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

Responsibilities:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Qualifications:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.