Customer Service Representative - State Farm Agent Team Member

Mark Lundstrom - State Farm Agent; Gaylord (MN); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Paid time off

Profit sharing

Training & development

Job summary

Mark Lundstrom - State Farm Agent is seeking a Customer Service Representative to deliver exceptional experiences to customers and support the growth of a local insurance business.

You will handle inquiries, coordinate with team members, and anticipate community needs while maintaining accuracy and attention to detail. This role emphasizes strong service orientation and clear communication with clients and colleagues.

Qualifications

• Customer service mindset and a commitment to helping clients.
• Excellent written and verbal communication and interpersonal skills.
• Detail-oriented with strong multitasking abilities.
• Previous customer service experience recommended.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication skills

Interpersonal skills

multitasking

Job description

Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Paid time off
• Profit sharing
• Training & development

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As a Customer Service Representative with Mark Lundstrom - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.