Customer Service Representative - State Farm Agent Team Member

Andrew Komornik - State Farm Agent

Charleston (SC)

On-site

USD 32,000 - 48,000

Full time

14 days+

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Benefits offered by this job

401(k)
401(k) matching
Bonus based on performance
Competitive salary
Opportunity for advancement
Paid time off
Training & development

Job summary

Andrew Komornik - State Farm Agent is seeking a Customer Service Representative to create exceptional experiences for clients and support the growth of the local insurance business in Charleston, SC.

You will handle inquiries, coordinate with team members, and help customers with policies and services, aiming to resolve issues promptly while maintaining accurate records and delivering friendly, professional service.

Qualifications

  • Dedicated to customer service.
  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.

Responsibilities

  • Establish customer relationships and follow up with customers as needed.
  • Answer customer inquiries and requests.
  • Maintain accurate records of customer interactions.

Skills

Dedicated to customer service
Strong communication and interpersonal
Detail-oriented and multitaskable
Previous customer service experience

Job description

Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Training & development

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As a Customer Service Representative with, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:
  • Establish customer relationships and follow up with customers, as needed.
  • Answer customer inquiries and requests.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Dedicated to customer service.
  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.
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