Customer Service Representative - State Farm Agent Team Member

Mark Ensley - State Farm Agent; Summerville (SC); On-site; USD 19,000 - 28,000; Full time

Job summary

Mark Ensley - State Farm Agent in Summerville, SC is seeking a friendly Customer Service Representative to help customers with insurance and financial services inquiries. You will build relationships, answer questions, and coordinate with the agent team to provide accurate information.

The role emphasizes strong communication, attention to detail, and the ability to multitask in a fast-paced environment, supporting the growth of a local insurance business and delivering exceptional customer

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Multitasking

Detail-oriented

Job description

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As a Customer Service Representative with Mark Ensley - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.