Customer Service Representative - State Farm Agent Team Member

State Farm Agent; Fort Worth (TX); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Bonus based on performance

Company parties

Competitive salary

Flexible schedule

Paid time off

Parental leave

Training & development

Job summary

A leading insurance agency in Fort Worth is seeking a Customer Service Representative to enhance customer experiences and support community needs. You will answer inquiries, assist with policy updates, and process claims. The ideal candidate has excellent communication skills and attention to detail. This position offers a competitive salary and a full-time flexible schedule.

Qualifications

• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Excellent communication and interpersonal skills

Detail-oriented

Multitasking ability

Job description

Customer Service Representative - State Farm Agent Team Member

As a Customer Service Representative with the Linda Allen State Farm agency, you will generate exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a great fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Benefits

• Bonus based on performance
• Company parties
• Competitive salary
• Flexible schedule
• Paid time off
• Parental leave
• Training & development

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Excellent communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation: $45,000.00 - $60,000.00 per year

My Team's Mission Is To Help People Manage The Risks Of Everyday Life, Recover From The Unexpected And Realize Their Dreams.

Services Offered

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other

Industries

• Insurance