Customer Service Representative - State Farm Agent Team Member

Lindarodriguez; Marietta (GA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Free food & snacks

Job summary

Lindarodriguez is seeking a Customer Service Representative in Marietta, Georgia, to deliver exceptional customer experiences. The role involves engaging with customers, assisting with policy information, and processing claims while ensuring accurate records of interactions.

A strong emphasis is placed on attention to detail and communication skills, with opportunities for growth within the agency for motivated candidates.

Qualifications

• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Free food & snacks

Role Description

As a Customer Service Representative with Linda Rodriguez - State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.