Customer Service Representative - State Farm Agent Team Member

Edrandolph; Fairbanks (AK); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Simple IRA

Group Life Insurance Benefits

Paid time off

Growth potential

Job summary

A local agency is seeking a motivated Customer Service Representative to establish customer relationships and market insurance products. This position offers a base salary between $30,000 and $36,000, plus commission. Ideal candidates showcase excellent communication skills and a strong dedication to customer service. Growth opportunities within the agency are also highlighted.

Qualifications

• Interest in marketing products/services based on customer needs.
• Ability to assess customer needs and conduct effective interviews.
• Property and Casualty license (must be able to obtain).
• Life and Health license (must be able to obtain).

Responsibilities

• Establish and follow up on customer relationships.
• Educate customers on insurance options using a needs-based review process.
• Develop leads, schedule appointments, and market products/services.

Skills

Interpersonal skills

Communication skills

Organizational skills

Self-motivated

Detail oriented

Customer service dedication

Tools

Windows

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Fairbanks, AK

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

As an Agent Team Member, you will receive...

• Simple IRA
• Group Life Insurance Benefits
• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency

Requirements

• Interest in marketing products and services based on customer needs
• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• Organizational skills
• Self-motivated
• Detail oriented
• Dedicated to customer service
• Experience in a variety of computer applications, particularly Windows
• Pride in getting work done accurately and timely
• Ability to work in a team environment
• Ability to assess customer needs and conduct effective interviews
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)
• Courses on ethical and customer centered sales practices will be required
• Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation Base salary in the range of $30,000.00 - $36,000.00 + Commission