Office Representative - State Farm Agent Team Member

Edward Randolph - State Farm Agent; Fairbanks (AK); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

Simple IRA

Group Life Insurance Benefits

Paid time off

Job summary

Edward Randolph - State Farm Agent is seeking an Office Representative to join the agent team in Fairbanks. The role emphasizes customer service, relationship building, and supporting insurance and financial products within a State Farm independent contractor office.

The position requires outbound calling, licensing coursework, and adherence to regulatory and training requirements. Schedule is Monday–Friday, 8am–4pm, with compensation aligned to industry norms for the role.

Qualifications

• Excellent interpersonal and communication skills are required.
• Strong organizational skills and self-motivation are essential for success.
• Ability to work in a team, multitask, and relate to customers is important.
• Familiarity with Windows applications and licensing requirements is beneficial.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service, including inquiries about insurance products, eligibility, coverages, changes, transfers, claims, and billing.
• Maintain a strong work ethic with a total commitment to success.

Skills

Interpersonal skills

Communication skills

Organizational skills

Self-motivated

Windows experience

Team player

Multitasking

Customer relator

Licensing knowledge

Tools

Windows

Job description

Future Opening: Office Representative - State Farm Agent Team Member

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

• Simple IRA
• Group Life Insurance Benefits
• Paid time off (vacation and personal/sick days)

Requirements

• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• Organizational skills
• Self-motivated
• Experience in a variety of computer applications, particularly Windows
• Pride in getting work done accurately and timely
• Ability to work in a team environment
• Ability to multi-task
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)
• Courses on ethical and customer centered sales practices will be required
• Must be available to work the following schedule: M-F 8am to 4pm

This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation: $36,000.00 - $42,000.00 per year

Do you want a career and not just a job?

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. Our well-trained team uses state of the art technology to achieve outstanding results. We want to work alongside those who are equally committed to excellence and personal achievement. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you believe in having fun in a stable working environment and have a willingness to learn, we should meet to discuss our career opportunity.

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• Our office is located in 1007 Aurora Dr. Fairbanks, AK 99709.
• I have been a State Farm agent since 1983.
• I am a second generation State Farm agent.
• We currently have 4 team members at our agency.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

This position requires outbound calling including cold calls to potential customers. Can you do this?

Are you currently licensed?

Do you have experience working for a State Farm agent?

Our employment process requires an in-depth background investigation verifying clear criminal history. Are you willing to proceed with this application?

What makes you unique?

Referral code from a current employee If no code provided, add their name instead.

Make a difference in your community every day

Gain confidence and grow your career

Earn benefits and rewards that are second to none