Receptionist - State Farm Agent Team Member

Edrandolph; Fairbanks (AK); On-site; USD 42,000 - 45,000; Full time

Benefits offered by this job

SIMPLE retirement (3% match)

Paid time off

Opportunity for advancement

Competitive salary

Job summary

A leading insurance agency in Fairbanks seeks a Receptionist/Customer Care Specialist to provide exceptional service and support. The ideal candidate will have experience in customer service, strong communication skills, and methods for organizing multiple tasks effectively. Responsibilities include greeting customers, scheduling appointments, and providing excellent customer service. Compensation ranges from $42,000 to $45,000 annually, along with benefits such as a SIMPLE retirement plan and paid time off.

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable with engaging in sales conversations.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with customers about insurance options.
• Provide excellent customer service and follow up on needs.

Skills

Communication and interpersonal skills

Organizational and multitasking abilities

Basic computer skills, including Microsoft Office

Job description

Receptionist - State Farm Agent Team Member

Full Time in Fairbanks - AK

• SIMPLE retirement (3% match)
• Paid time off
• Opportunity for advancement

ROLE DESCRIPTION

The Ed Randolph State Farm Agency is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist/Customer Care Specialist. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation $42,000.00 - $45,000.00 per year

Benefits

• 8-4 M-F schedule
• SIMPLE retirement (3% match)
• Paid time off
• Competitive salary
• Opportunity for advancement

Apply Now

State Farm agents are independent contractors who hire their own employees. State Farm agents/employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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