Customer Service Representative - State Farm Agent Team Member

Edward Randolph - State Farm Agent; Fairbanks (AK); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Simple IRA

Group Life Insurance Benefits

Salary plus commission/bonus

Paid time off

Job summary

Edward Randolph - State Farm Agent in Fairbanks, AK seeks a Customer Service Representative to join their agency team. You will engage customers, educate them about insurance options, and develop leads while building lasting relationships in a fast-paced environment.

This role offers base salary plus commission and growth potential within the agency. The position emphasizes customer-focused service, licensing in Property & Casualty and Life & Health (to be obtained), and staying current on

Qualifications

• Interest in marketing products and services based on customer needs.
• Excellent interpersonal and communication skills (written, verbal and listening).
• Enthusiastic about insurance and financial products to help manage risks.
• Organizational, self-motivated and detail oriented.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Use needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs and market products.

Job description

Future Opening: Customer Service Representative - State Farm Agent Team Member

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

As an Agent Team Member, you will receive...

• Simple IRA
• Group Life Insurance Benefits
• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency

Requirements

• Interest in marketing products and services based on customer needs
• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• Organizational skills
• Self-motivated
• Detail oriented
• Dedicated to customer service
• Experience in a variety of computer applications, particularly Windows
• Pride in getting work done accurately and timely
• Ability to work in a team environment
• Ability to assess customer needs and conduct effective interviews
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)
• Courses on ethical and customer centered sales practices will be required
• Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education

This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation: Base salary in the range of $30,000.00 - $36,000.00 + Commission

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• Our office is located in 1007 Aurora Dr. Fairbanks, AK 99709.
• I have been a State Farm agent since 1983.
• I am a second generation State Farm agent.
• We currently have 4 team members at our agency.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Make a difference in your community every day

Gain confidence and grow your career

Earn benefits and rewards that are second to none