Customer Relations Representative - State Farm Agent Team Member

Edquintus; Delaware; On-site; USD 20,664 - 24,796; Part time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Training & development

Job summary

Join a forward-thinking insurance agency as a Customer Service Representative, where your customer service skills will shine. This part-time role in Aldan, PA, offers an engaging environment focused on exceptional client experiences. With a strong reputation built over nearly three decades, the agency values its team members and fosters internal growth opportunities. You will play a crucial role in resolving customer inquiries, maintaining accurate records, and assisting with policy updates. If you are customer-focused and eager to make a difference in your community, this position is perfect for you.

Qualifications

• Strong communication skills and previous customer service experience preferred.
• Detail-oriented and able to multitask effectively.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and process insurance claims.

Skills

Communication Skills

Interpersonal Skills

Attention to Detail

Multitasking

Education

High School Diploma

Insurance Licensing

Job description

Customer Service Representative - State Farm Agent Team Member

Part Time in Aldan, PA

Replies within 24 hours

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Training & development

With 29 years in business, our agency has built a strong reputation for consistency and excellence. In nearly three decades, we’ve only hired 12 people—a testament to our positive team environment and exceptional workplace culture. We take great pride in having no turnover, creating a stable and supportive space where team members thrive.

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Ed Quintus - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Must obtain Licensing upon hire.

Compensation: $15.00 - $18.00 per hour

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none.