Customer Service Representative - State Farm Agent Team Member

Insuredwithty; Garrettford, Northern (PA, KY); Hybrid; USD 30,000 - 42,000; Full time

Benefits offered by this job

Paid time off

Training & development

Opportunity for advancement

Job summary

Ty Gittens Insurance Agency in Drexel Hill, PA is seeking a Customer Service Representative to deliver exceptional client experiences, handle inquiries, and support policy changes and claims with accuracy.

This full-time role emphasizes strong communication, attention to detail, and a team-oriented approach, with opportunities for advancement within a growing agency.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Strong communication

Interpersonal skills

Detail-oriented

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Drexel Hill - PA

• Paid time off
• Opportunity for advancement

ROLE DESCRIPTION As a Customer Service Representative with Ty Gittens Insurance Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $30,000.00 - $42,000.00 per year

Customer Service Representative - State Farm Agent Team Member

Full Time in Drexel Hill - PA

Benefits

• Paid time off
• Training & development
• Opportunity for advancement

ROLE DESCRIPTION As a Customer Service Representative with Ty Gittens Insurance Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $30,000.00 - $42,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees.

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