Customer Relations Representative - State Farm Agent Team Member

Stevediorio; Wayne (PA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Health benefits

Hourly pay plus commission/bonus

Job summary

A local insurance agency in Wayne, PA is seeking a Customer Relations Representative to provide exceptional client experiences. The ideal candidate will establish customer relationships, provide prompt service, and educate clients on insurance options. This full-time role offers a salary between $35,000 and $50,000 per year, health benefits, and growth opportunities.

Qualifications

• Dedicated to customer service.
• Able to effectively relate to customers and anticipate their needs.
• Excellent communication skills.
• Proactive in problem-solving.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide accurate and friendly customer service.
• Use a customer-focused approach to educate about insurance options.
• Promote business development through effective communication.

Skills

Customer service orientation

Effective communication

Proactive problem-solving

Job description

Overview

Customer Relations Representative - State Farm Agent Team Member. Full Time in Wayne, PA.

• Opportunity for advancement

Role Description

As a Customer Relations Representative - State Farm Agent Team Member with Stephen Diorio - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

Qualifications

• Dedicated to customer service
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members
• Proactive in problem-solving

Benefits

• Growth potential/Opportunity for advancement within my office
• Paid time off (vacation and personal/sick days)
• Valuable career-building experience
• Health benefits
• Hourly pay plus commission/bonus

Compensation $35,000.00 - $50,000.00 per year

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