Customer Relations Representative - State Farm Agent Team Member

Rigo Castillo-Sanchez - State Farm Agent; Albuquerque (NM); On-site; USD 32,000 - 50,000; Full time

Benefits offered by this job

Profit sharing

Paid time off (vacation and personal/sick days)

Growth potential/Opportunity for advancement

Job summary

Rigo Castillo-Sanchez - State Farm Agent in Albuquerque, NM is looking for a Customer Relations Representative to join a successful team. This energetic role focuses on providing excellent customer service, educating clients about insurance, and achieving marketing goals.

The ideal candidate has strong communication skills, a proven sales track record, and must currently hold a Property and Casualty license. Opportunities for growth and profit sharing are available, making this a rewarding career choice.

Qualifications

• Successful track record of meeting sales goals/quotas preferred.
• Ability to make presentations to potential customers.
• Property and Casualty license (must have currently).
• Life and Health license (must be able to obtain).

Responsibilities

• Provide prompt, accurate, and friendly customer service.
• Educate customers about insurance options.
• Develop leads, schedule appointments, and market appropriate products.

Skills

Excellent communication skills

Self-motivated

Enthusiastic about insurance and financial products

Experience in marketing

Job description

Future Opening: Customer Relations Representative - State Farm Agent Team Member

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Relations Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self‑starter who thrives in a fast‑paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Position Overview

Client contact through inbound and outbound channels, providing accurate and friendly service, educating customers about insurance options, and supporting the agent to achieve marketing and sales goals.

Responsibilities

• Provide prompt, accurate, and friendly customer service, addressing inquiries about insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer‑focused, needs‑based review process to educate customers about insurance options.
• Work with the agent to establish and meet marketing goals.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Benefits

• Profit sharing
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within the agency

Requirements

• Successful track record of meeting sales goals/quotas preferred
• Excellent communication skills – written, verbal, and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• Self‑motivated
• Ability to make presentations to potential customers
• Achieve mutually agreed upon marketing goals
• Experience in marketing
• Property and Casualty license (must have currently)
• Life and Health license (must be able to obtain)

Compensation: $32,000.00 - $50,000.00 per year

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.