Customer Service Representative - State Farm Agent Team Member

Brittany Burkhard Insurance Agency; Cornelius (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid time off

Job summary

Brittany Burkhard Insurance Agency in Cornelius, NC is seeking a Customer Service Representative to deliver exceptional service and support the growth of a local insurance business. You will resolve inquiries, coordinate with the agent team, and anticipate community needs.

The ideal candidate is detail‑oriented, a strong communicator, and experienced in customer service. You will establish relationships, answer requests, and maintain accurate records of interactions to ensure customer

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Multitasking

Detail-oriented

Job description

Benefits:

• Paid time off

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As a Customer Service Representative with Brittany Burkhard - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.