Customer Service Representative - State Farm Agent Team Member

Lester Quiroa - State Farm Agent

Houston (TX)

On-site

USD 32,000 - 42,000

Full time

14 days+
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Benefits offered by this job

Advancement
Signing bonus
Training & development

Job summary

Lester Quiroa - State Farm Agent in Houston, TX seeks a Customer Service Representative to deliver exceptional customer experiences, handle inquiries, and support the growth of a local insurance business.

You will coordinate with team members, resolve customer questions, and help understand community needs while maintaining detailed records and providing courteous service.

Qualifications

  • Dedicated to customer service.
  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.

Responsibilities

  • Establish customer relationships and follow up with customers, as needed.
  • Answer customer inquiries and requests.
  • Maintain accurate records of customer interactions.

Skills

Customer service
Communication
Detail-oriented
Multitasking

Job description

Benefits
  • Opportunity for advancement
  • Signing bonus
  • Training & development

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

Role Description

As a Customer Service Representative with Lester Quiroa - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

Responsibilities
  • Establish customer relationships and follow up with customers, as needed.
  • Answer customer inquiries and requests.
  • Maintain accurate records of customer interactions.
Qualifications
  • Dedicated to customer service.
  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.
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