Customer Service Representative - State Farm Agent Team Member

Ryan Kersten - State Farm Agent; Capac (MI); On-site; USD 30,000 - 40,000; Part time

Job summary

Ryan Kersten - State Farm Agent in Capac, Michigan is looking for an outgoing Customer Service Representative to provide excellent service to clients. This role demands excellent interpersonal and communication skills.

The ideal candidate will be detail-oriented and committed to customer satisfaction. Daily responsibilities include assisting customers with insurance inquiries and ensuring inquiries are handled efficiently. The position offers hourly pay alongside opportunities for professional growth.

Qualifications

• Excellent interpersonal skills essential for customer interactions.
• Strong verbal and written communication abilities required.
• Organizational skills for managing multiple tasks effectively.

Responsibilities

• Provide prompt, accurate, and friendly customer service.
• Respond to inquiries regarding insurance coverages and policy changes.

Skills

Excellent interpersonal skills

Excellent communication skills

Organizational skills

Detail oriented

Customer service dedication

Computer applications experience

Accuracy and timeliness in work

Ability to multi-task

Job description

Apertura Futura: Customer Service Representative - State Farm Agent Team Member

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

• Hourly pay

Requirements

• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• Organizational skills
• Detail oriented
• Dedicated to customer service
• Experience in a variety of computer applications, particularly Windows
• Pride in getting work done accurately and timely
• Ability to multi-task

Application Information

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.