Customer Service Representative - State Farm Agent Team Member

Mikealfred; Gadsden (AL); On-site; USD 35,000 - 80,000; Full time

Benefits offered by this job

Salary plus commission/bonus

Paid time off (vacation and personal/sick days)

Growth potential/Opportunity for advancement

Job summary

Mikealfred is looking for a Customer Service Representative to join a State Farm Agent team in Gadsden, Alabama. This position focuses on providing excellent customer service, establishing relationships, and educating clients on insurance options.

The ideal candidate will have strong communication skills, a dedication to customer satisfaction, and the ability to work in a team environment. Competitive salary plus commission, paid time off, and growth potential are offered.

Qualifications

• Excellent interpersonal and communication skills.
• Ability to organize and prioritize tasks efficiently.
• Strong dedication to customer service.

Responsibilities

• Establish and maintain customer relationships.
• Provide accurate and friendly customer service.
• Educate customers about insurance options.
• Work with agent on marketing goals.
• Commit to daily success and work ethic.

Skills

Interpersonal skills

Communication skills

Organizational skills

Self-motivated

Detail oriented

Customer service focus

Teamwork

Multi-tasking

Customer relations

Education

Property and Casualty license (must be able to obtain)

Life and Health license (must be able to obtain)

Job description

Future Opening: Customer Service Representative - State Farm Agent Team Member

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Work with the agent to establish and meet marketing goals.
• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• Organizational skills
• Self-motivated
• Detail oriented
• Dedicated to customer service
• Ability to work in a team environment
• Ability to multi-task
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation: $35,000.00 - $80,000.00 per year