Customer Service Representative - State Farm Agent Team Member

Baxterbouchillon; Covington (GA); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Growth opportunities

Job summary

State Farm Agent Team Member in Covington, GA seeks a customer-focused agent team member to build relationships and provide prompt service. You will respond to inquiries about insurance products, coverages, and billing while maintaining a high standard of professionalism.

Ideal candidates are organized, detail-oriented, and able to learn computer systems quickly. Licensing in Property & Casualty and Life & Health is expected to be pursued after joining the agency, with a schedule including

Qualifications

• Excellent interpersonal and communication skills are essential.
• Ability to work with the public and provide friendly service.
• Must be able to obtain Property & Casualty license and Life & Health license.

Responsibilities

• Establish customer relationships and follow up with customers.
• Provide prompt, accurate, and friendly customer service regarding insurance products and billing.
• Maintain a strong work ethic and commitment to success daily.

Skills

Interpersonal skills

Communication

People skills

Organizational skills

Self-motivation

Detail orientation

Proactive problem-solving

Customer service focus

Computer skills

Teamwork

Multitasking

Customer relations

Education

Property and Casualty license

Life and Health license

Job description

Apertura Futura: Customer Service Representative - State Farm Agent Team Member

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• People-oriented
• Organizational skills
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Able to learn computer functions
• Ability to work in a team environment
• Ability to multi-taskAbility to effectively relate to a customer
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)
• Must be available to work the following schedule: M-W-F 3-5 PM | TU-TH 9-5 PM

This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We are located in Covington, GA and help customers with their insurance and financial services needs, including:

• Home insurance
• Life insurance

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Which type of sales role best describes your selling style? *

Are you currently licensed? *

Highest level of education *

Our employment process requires an in-depth background investigation verifying clear criminal history. Are you willing to proceed with this application? *

What makes you unique? *

Make a difference in your community every day

Gain confidence and grow your career

Earn benefits and rewards that are second to none