Customer Service Representative - State Farm Agent Team Member

Joe Namy - State Farm Agent; Stamford (CT); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Paid time off (vacation and personal/sick days)

Growth potential/Opportunity for advancement

Job summary

Joe Namy - State Farm Agent in Stamford, Connecticut is looking for a Customer Service Representative. The role focuses on establishing customer relationships and providing exceptional service in the insurance and financial service sector.

Candidates should possess excellent communication skills and be dedicated to customer service, with growth potential within the agency. Obtainable licenses in Property & Casualty, and Life & Health are required.

Qualifications

• Self-motivated individual with strong detail orientation.
• Ability to work effectively in a team environment.
• Dedicated to providing excellent customer service.

Responsibilities

• Establish and follow up on customer relationships.
• Provide prompt and accurate customer service.
• Educate customers about insurance options.

Skills

Excellent communication skills

Proactive in problem solving

Customer service dedication

Education

Property and Casualty license (must be able to obtain)

Life and Health license (must be able to obtain)

Job description

Future Opening: Customer Service Representative - State Farm Agent Team Member

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

As an Agent Team Member, you will receive...

• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent communication skills - written, verbal and listening
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Ability to work in a team environment
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.