Customer Service Representative - State Farm Agent Team Member

Tunisia Hopkins - State Farm Agent; Bolingbrook (IL); On-site; USD 27,552 - 41,328; Part time

Benefits offered by this job

IRA Retirement

Bonus based on performance

Flexible schedule

Free food & snacks

Opportunity for advancement

Paid time off

Signing bonus

Training & development

Job summary

Tunisia Hopkins - State Farm Agent in Bolingbrook, Illinois, is seeking a dependable part-time employee to assist with various customer service tasks. The ideal candidate will help customers with policy questions, provide professional responses to inquiries, and engage in light administrative work.

This flexible position allows you to grow your skills within a supportive team environment. If you are looking for a meaningful role that fits around your other commitments, we'd love to talk to you!

Qualifications

• Warm, clear communication, and a genuine desire to help people.
• Comfort making occasional outbound calls with confidence and professionalism.
• Prior customer service experience is helpful but not required.

Responsibilities

• Assist customers with policy questions, updates, payments, and general service needs.
• Make outbound calls for follow-ups, appointment reminders, and simple outreach.
• Provide prompt, professional responses to incoming inquiries.
• Keep accurate notes and support the team with light administrative tasks.

Skills

Warm communication

Customer service

Reliable approach

Job description

Benefits

• IRA Retirement
• Bonus based on performance
• Flexible schedule
• Free food & snacks
• Opportunity for advancement
• Paid time off
• Signing bonus
• Training & development

If you enjoy helping people and want a flexible role where your work truly matters, this opportunity could be a great fit. Our agency is part of a nationally recognized brand known for reliability, strong customer relationships, and decades of community trust.

In this part‑time position, you’ll be the friendly, dependable voice customers count on. You’ll assist with everyday questions, make small but meaningful touches that strengthen relationships, and support the agency’s service operations.

What You’ll Do

• Assist customers with policy questions, updates, payments, and general service needs.
• Make outbound calls for follow‑ups, appointment reminders, and simple outreach.
• Provide prompt, professional responses to incoming inquiries.
• Keep accurate notes and support the team with light administrative tasks.

What Helps You Succeed

• Warm, clear communication, and a genuine desire to help people.
• Comfort making occasional outbound calls with confidence and professionalism.
• A steady, reliable approach—even when juggling multiple small tasks.
• Prior customer service experience is helpful but not required.

Why This Role Works Well for Part‑Time Talent

• Flexible hours that fit around other commitments.
• Supportive team, hands‑on training, and a stable work environment.
• A chance to grow your skills with a respected, community‑focused agency.

If you’re dependable, personable, and looking for a meaningful part‑time role, we’d love to connect with you.