Customer Service Representative - State Farm Agent Team Member

Sig Holcomb - State Farm Agent; Conover (NC); Hybrid; USD 30,000 - 40,000; Part time

Benefits offered by this job

Bonus based on performance

Flexible schedule

Opportunity for advancement

Training & development

Job summary

Sig Holcomb - State Farm Agent in Conover, North Carolina, is looking for a Customer Service Representative to enhance customer experience and support agency growth.

Your role will include answering calls, assisting customers with inquiries, and maintaining accurate records. The position offers a flexible part-time schedule of 15-20 hours per week, making it ideal for those seeking work-life balance. Join us to help make a difference for our clients.

Qualifications

• Previous customer service experience preferred.

Responsibilities

• Answer phones and route to the appropriate team member.
• Assist customers with basic questions and inquiries.
• Take payments and follow up on past-due balances.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Job description

Benefits

• Bonus based on performance
• Flexible schedule
• Opportunity for advancement
• Training & development

Role Description

As a Customer Service Representative — State Farm Agent Team Member with Sig Holcomb — State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit.

Responsibilities

• Answer phones and route to the appropriate team member.
• Assist customers with basic questions and inquiries.
• Take payments and follow up on past‑due balances.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail‑oriented and able to multitask.
• Previous customer service experience preferred.

Schedule

• Part‑time, 15‑20 hours per week
• Very flexible with scheduling