Customer Service Representative - State Farm Agent Team Member

Logan Millizer - State Farm Agent; Oak Park (IL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

IRA (Matching)

Bonus based on performance

Competitive salary

Flexible schedule

Free food & snacks

Opportunity for advancement

Paid time off

Training & development

Job summary

Logan Millizer - State Farm Agent in Oak Park, Illinois is seeking a dedicated team member to provide exceptional customer experiences. In this role, you will resolve customer inquiries, assist with policy changes, and coordinate with agency team members to support the community.

If you are customer-focused and empathetic, we welcome you to apply. Growth opportunities are available for driven candidates.

Qualifications

• Strong communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Customer service experience is a plus.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.
• Contribute to Agency's online social media presence.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Benefits:

• IRA (Matching)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Free food & snacks
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION:

As a team member with Logan Millizer State Farm Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and care-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.
• Contribute to Agency's online social media presence.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.