Customer Service Representative - State Farm Agent Team Member

Angela Hughes - State Farm Agent; Detroit (MI); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Paid time off

Training & development

Tuition assistance

Job summary

Angela Hughes - State Farm Agent in Detroit seeks a client-focused insurance professional to deliver exceptional service, explain policy options, and support community members with personalized solutions. You will work with the agency team to resolve inquiries and coordinate policy updates.

This role emphasizes attention to detail, empathy, and timely communication. Growth opportunities exist for motivated, sales-minded candidates who enjoy helping people protect what matters most.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Strong communication

Interpersonal skills

Detail-oriented

Job description

Benefits

• Paid time off
• Training & development
• Tuition assistance

ROLE DESCRIPTION:

As a with , you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.