Customer Service Representative - State Farm Agent Team Member

Scott Orr - State Farm Agent; Belleville (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Flexible schedule

Paid time off

Job summary

Scott Orr - State Farm Agent in Belleville, MI is seeking a customer-focused team member to deliver exceptional service, handle policy information, and assist with updates.

You will resolve inquiries, coordinate with the agency team, and support community members with empathy and accuracy.

This role offers opportunities for growth for driven, sales-minded individuals and the chance to contribute to a trusted local insurer.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Detail-oriented multitasking

Job description

Benefits

• Competitive salary
• Flexible schedule
• Paid time off

Role Description

As a with , you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.