Customer Service Representative - State Farm Agent Team Member

Scott Timmerwilke - State Farm Agent; Arnold (MO); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Salary plus commission/bonus

Optional 4 Day Work Week

75% of Health Insurance Paid

401K Roth

Life Insurance and Disability Insurance Paid

Annual bonus

PTO

Growth potential

Job summary

Scott Timmerwilke - State Farm Agent in Arnold, MO, is seeking a Customer Service Representative to enhance client experiences and support insurance agency growth. The ideal candidate will demonstrate exceptional customer service skills and attention to detail, helping clients with inquiries about insurance options.

This role offers compensation ranging from $40,000 to $55,000 annually, plus bonuses and growth opportunities within the office. Benefits include health insurance, a potential 4-day work week, and career-building experiences.

Qualifications

• Dedicated to customer service.
• Able to effectively relate to customers and answer their questions.
• Excellent communication skills to assist customers and coordinate with team members.
• Proactive in problem-solving.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly customer service.
• Educate customers about insurance options.
• Use communication skills to meet customer needs while promoting business development.

Skills

Customer service orientation

Effective communication

Proactive problem-solving

Job description

Future Opening: Customer Service Representative - State Farm Agent Team Member

Replies within 24 hours

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Scott Timmerwilke - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

BENEFITS

• Salary plus commission/bonus
• Optional 4 Day Work Week
• 75% of Health Insurance Paid
• 401K Roth
• Life Insurance and Disability Insurance Paid
• Annual bonus
• PTO
• Growth potential/Opportunity for advancement within my office
• Valuable career-building experience

RESPONSIBILITIES

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS

• Dedicated to customer service
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members
• Proactive in problem-solving

Compensation: $40,000.00 - $55,000.00 per year

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Arnold, MO and help customers with their insurance and financial services needs, including:

• Home insurance
• Life insurance

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.