Customer Service Representative

S&G Stores; Piqua (OH); On-site; USD 16,531 - 17,908; Full time

Job summary

A retail company in Piqua is seeking a Customer Service Associate to support the store manager and ensure efficient operations. The ideal candidate will provide excellent customer service, maintain store appearance, and implement company policies. Responsibilities include processing transactions, managing inventory, and responding to emergencies. Entry-level applicants are welcome, and physical ability is required for lifting and standing. This full-time role offers a competitive hourly wage.

Qualifications

• Retail or customer service experience required.
• Able to occasionally lift 50 pounds.
• Able to frequently lift objects up to 10 pounds.
• Able to stand for an entire shift.
• Ability to handle routine physical tasks such as climbing, squatting, kneeling, pushing, and/or pulling.
• Comfortable working in intermittent temperatures for short periods of time (e.g., in the store, outside, and in the cooler).
• Available to work various shifts and days of the week, including weekends, evenings, and busy periods/holidays.

Responsibilities

• Provide excellent customer service leadership to all customers.
• Acknowledge and greet all customers that enter the store.
• Ensure all company policies are followed.
• Promote and maintain a clean and organized store appearance inside and out.
• Efficiently process cash and card transactions with integrity.
• Ensure all merchandising and marketing programs are implemented properly.
• Ensure foodservice products are fresh and appealing by rotating products appropriately.
• Monitor store activities to ensure transactions occur properly.
• Respond quickly to all emergencies for the safety and security of customers and employees.

Job description

Base pay range

$12.00/hr - $13.00/hr

Summary: Directly supports the store manager, ensuring the store runs efficiently and follows all laws and policies while helping maximize sales and maintain asset control.

Responsibilities

• Provide excellent customer service leadership to all customers.
• Acknowledge and greet all customers that enter the store.
• Ensure all company policies are followed.
• Promote and maintain a clean and organized store appearance inside and out.
• Efficiently process cash and card transactions with integrity.
• Ensure all merchandising and marketing programs are implemented properly, including maintaining plan‑ogram integrity and appropriate sign placement.
• Ensure foodservice products are fresh and appealing by rotating products appropriately and removing out‑of‑date items.
• Monitor store activities to ensure transactions occur properly.
• Respond quickly to all emergencies for the safety and security of customers and employees and notify the appropriate individuals.

Requirements

• Retail or customer service experience required.
• Able to occasionally lift 50 pounds.
• Able to frequently lift objects up to 10 pounds.
• Able to stand for an entire shift.
• Ability to handle routine physical tasks such as climbing, squatting, kneeling, pushing, and/or pulling.
• Comfortable working in intermittent temperatures for short periods of time (e.g., in the store, outside, and in the cooler).
• Available to work various shifts and days of the week, including weekends, evenings, and busy periods/holidays.

Seniority level

Entry level

Employment type

Full‑time

Job function

Other

Industries

Retail