Customer Service Representative (Northbound)

ManpowerGroup; Laredo (TX); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Weekends off

Job summary

ManpowerGroup, a leading staffing and solutions provider, invites applications for a Customer Service Representative (Northbound) in Mines Road. This role supports daily logistics operations, builds strong customer relationships, and coordinates between clients, carriers, and internal teams in a fast-paced environment.

The ideal candidate is organized, customer-focused, detail-oriented, and bilingual (English/Spanish).

Qualifications

• Bilingual English/Spanish is required.
• Excellent customer service and communication skills.
• Strong organizational skills with attention to detail.
• Basic Microsoft Excel knowledge.

Responsibilities

• Coordinate daily operational activities and ensure timely execution of scheduled tasks.
• Maintain communication with customers, carriers, vendors, and internal departments.
• Schedule deliveries, pickups, and transportation movements.
• Monitor orders, documentation, and operational records.
• Resolve operational issues and raise concerns when necessary.

Skills

Bilingual EN/ES

Customer service

Excel basics

Job description

Customer Service Representative (Northbound)

Our client, is seeking a Customer Service Representative to join their Northbound Operations team. As a Customer Service Representative, you will play a key role in supporting daily logistics operations, building strong customer relationships, and ensuring efficient coordination between clients, carriers, and internal teams.

The ideal candidate will be organized, customer-focused, and detail-oriented , with the ability to thrive in a fast-paced environment.

Job Title:

Customer Service Representative (Northbound)

Location: Mines Road

Pay Range:

$14.00 - $15.00 per hour, based on experience

Schedule:

Monday - Friday | 8:00 AM - 5:00 PM

What's the Job?

• Coordinate daily operational activities and ensure timely execution of scheduled tasks.

• Maintain communication with customers, carriers, vendors, and internal departments.

• Schedule deliveries, pickups, and transportation movements.

• Monitor orders, documentation, and operational records.

• Resolve operational issues and raise concerns when necessary.

What's Needed?

• Bilingual (English/Spanish)
• Excellent customer service and communication skills.
• Strong organizational skills with attention to detail.
• Basic Microsoft Excel knowledge.
• Ability to multitask and work efficiently in a fast-paced environment.

What's in it for Me?

• Stable full-time schedule with weekends off.
• Opportunity to gain valuable experience in the logistics and transportation industry.
• Collaborative and supportive team environment.
• Professional growth and development opportunities.
• Build skills that can lead to advancement within the organization.

About ManpowerGroup, Parent Company of: Manpower, Experis and Talent Solutions

Manpower® is a global leader in contingent staffing and permanent resourcing, providing companies with strategic and operational flexibility and creating talent at scale. Our specialized recruiting teams assess and guide talent into meaningful, sustainable employment, while our PowerSuite technology enables deeper insight and smarter matching, helping candidates find opportunities that align with their strengths, experience, and career goals.

In this constantly shifting world, our flexible workforce solutions provide companies with the business agility needed to succeed. Manpower is part of the ManpowerGroup® (NYSE: MAN) family of brands, which also includes Experis and Talent Solutions. For more information about Manpower, follow us on LinkedIn, Facebook, X and Instagram.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.