Logistics Coordinator

Manpower, Inc.; Jacksonville (FL); On-site; USD 60,174,000 - 65,904,000; Full time

Benefits offered by this job

Medical and Prescription Drug Plans

Supplemental Life Insurance

Short Term Disability Insurance

401(k)

Job summary

Manpower, Inc. is seeking a Logistics Coordinator to support the Operations team in shipment execution and documentation. The role involves coordinating domestic and international shipments, maintaining records, and communicating proactively with customers to ensure on-time delivery.

Ideal candidates have 1+ year in logistics or freight forwarding, strong English communication, and solid organizational skills. CW1 proficiency is required, with a focus on accuracy and problem solving.

Qualifications

• At least one year of Logistics or freight forwarding experience.
• At least one year of direct customer service experience.
• At least one year of experience using CW1.
• Excellent written and verbal communication skills in English.
• Strong organizational and problem-solving skills.

Responsibilities

• Handle customer shipments from planning through movement, ensuring accurate execution and timely delivery follow-up.
• Revise shipment instructions and quotes, request missing information, and respond to customer emails promptly.
• Enter and maintain shipment data in CW1, create shipper/consignee/vendor records, open CONSOLs, and update milestones.
• Coordinate domestic and international shipments while ensuring import/export regulations compliance, including AES/AMS filings.
• Generate shipment documents (AWB, MBL, HBL, Delivery Order, Pickup Orders, pre-alerts) and update customers on delays and status.

Skills

Logistics coordination

Customer service

English proficiency

Multitasking

Tools

CW1

Job description

Our client, Logistics and Freight Forwarding is seeking a Logistics Coordinator to join their team. As a Logistics Coordinator, you will be part of the Operations team supporting customer shipment execution and documentation. The ideal candidate will have strong written communication, reliable organization, and a proactive problem-solving mindset that will align successfully in the organization.

Job Title:

Logistics Coordinator

Pay Range:

21-23 DOE

Shift:

8 hours inbetween 7am-6pm M-F

What's the Job?

• Handle customer shipments from planning through movement, ensuring accurate execution and timely delivery follow-up.
• Revise shipment instructions and quotes once received, request missing information as needed, and respond to customer emails in a timely manner.
• Enter and maintain shipment data in CW1, create shipper/consignee/vendor records, open CONSOLs, and complete/update milestones.
• Coordinate domestic and international shipments while ensuring import/export regulations compliance, including AES filing when applicable and AMS filing for shipments moving to the United States territory.
• Generate shipment documentation (e.g., AWB, MBL, HBL, Delivery Order, Pickup Orders, pre-alerts) and follow up until cargo arrives, updating customers on delays and shipment status.

What's Needed?

• At least one year of Logistics or freight forwarding experience.
• At least one year of direct customer service experience.
• At least one year of experience using logistics and supply chain management software (CW1).
• Excellent written and verbal communication skills in English (required).
• Strong organizational and problem-solving skills, with the ability to multitask and work under pressure.

What's in it for me?

• Work on end-to-end shipment coordination, from pre-alert through delivery updates.
• Build expertise in domestic and international logistics, documentation, and compliance.
• Collaborate with internal teams to resolve discrepancies, disputes, and operational irregularities.
• Use CW1 to manage milestones, documentation uploads, and shipment tracking.
• Contribute to customer satisfaction by providing timely updates and proactive follow-up.

Upon completion of waiting period associates are eligible for:

• Medical and Prescription Drug Plans
• Supplemental Life Insurance
• Short Term Disability Insurance
• 401(k)

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

Manpower® is a global leader in contingent staffing and permanent resourcing, providing companies with strategic and operational flexibility and creating talent at scale. Our specialized recruiting teams assess and guide talent into meaningful, sustainable employment, while our PowerSuite technology enables deeper insight and smarter matching, helping candidates find opportunities that align with their strengths, experience, and career goals.

In this constantly shifting world, our flexible workforce solutions provide companies with the business agility needed to succeed. Manpower is part of the ManpowerGroup® (NYSE: MAN) family of brands, which also includes Experis, Talent Solutions and Jefferson Wells. For more information about Manpower, follow us on LinkedIn, Facebook, X and Instagram.