Customer Service Representative/Loader/Non-CDL Delivery Driver, Industrial

norcoexternal; Sparks (NV); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Employee Stock Ownership Plan (ESOP)

Health, Vision and Dental Insurance

Health Savings Account (HSA)

Medical and Dependent Care FSA

Life Insurance provided at no cost

Supplemental Insurance options

Employee Tuition Reimbursement

401(k) with Employer Matching

Employee Discount on products

Job summary

Norco, Inc in Sparks, NV is seeking a full-time Industrial Store Customer Service Representative/Loader/Non-CDL Delivery Driver. This role involves serving walk-in customers, loading/unloading cylinders, and delivering full cylinders to customers as a backup driver.

You will greet customers, answer calls, and sell welding and safety products while processing orders and handling cash accurately. Safety and data entry accuracy are essential.

Qualifications

• High school graduate or equivalent.
• Excellent customer service skills.
• Excellent verbal and written communication skills.
• Good organizational skills.
• Ability to stand for extended periods.
• Ability to frequently lift up to 50 lbs.
• Ability to occasionally lift up to 100 lbs.
• Ability to accurately enter data into computer.
• Attention to detail; keep neat and accurate records.
• Class Regular license.
• No at fault accidents in the past 3 years.
• Flexible to do other duties as assigned.

Responsibilities

• Greet customers in a professional and enthusiastic way.
• Answer telephone calls promptly.
• Demonstrate knowledge of products, placement, availability, price and use.
• Sell welding and safety products and services to customers.
• Process customer orders and input into computer.
• Handle cash sales accurately.
• Research products for special applications.
• Follow up on orders not processed correctly and remedy situation.
• Determine weights of cylinders and freight for loading.
• Load trucks, trailers, and ensure weights comply with limits.
• Unload trucks and move freight to storage areas.
• Deliver freight and cylinders to customers as backup driver.
• Adhere to procedures, policies and safety rules.
• Perform other tasks as assigned or needed.

Skills

Excellent customer service

Excellent verbal communication

Written communication

Good organizational skills

Ability to stand for long periods

Lift up to 50 lbs

Lift up to 100 lbs

Accurate data entry

Attention to detail

Class Regular license

No at fault accidents (last 3 years)

Flexible for other duties

Education

High school diploma or equivalent

Job description

Customer Service Representative - Loader - Non-CDL Delivery Driver, Industrial Store

671 Bergin Way, Sparks, NV 89431, USA

Full-time

Job Description

Norco is currently seeking an individual to fill our 'Industrial Store Customer Service Representative/Loader/Non-CDL Delivery Driver' position. TheCustomer Service Representative/Loader/Non-CDL Delivery Driver is responsible for serving walk-in customers,loading and unloading of cylinders and freight from trucks, anddelivering full cylinders and liquid vessels for empty onesto customers as a backup driver.Other responsibilities include, but are not limited to:

• Greet customers in a professional and enthusiastic way
• Answer telephone calls promptly
• Demonstrate in-depth knowledge of products, placement, availability, price and use
• Sell welding and safety products and services to customer
• Process customer orders and accurately input customer order into the computer
• Handle cash sales accurately
• Research products needed for customer special applications
• Follow up on customer orders not processed correctly and remedy situation
• Determine weights of cylinders and freight on orders to be loaded on each truck/trailer
• Loadtruck trailers so that applicable weight limits are not exceeded. Load, unload, and handle all materials so that it is not damaged while loading, unloading, or during transport
• Unload trucks, move freight and return goods and cylinders to proper holding and storage areas
• Deliver freight and gas cylinders to customers as a backup driver
• Adhere to all established procedures, policies and safety rules
• Perform other tasks as assigned or needed

Qualifications

• High school graduate or equivalent
• Good working knowledge of all industrial products and gases preferred
• Excellent customer service skills
• Excellent verbal and written communication skills
• Good organizational skills
• Ability to stand for extended periods of time
• Ability to frequently lift up to 50 lbs
• Ability to occasionally lift up to 100 lbs
• Ability to accurately enter data into computer
• Attention to detail required. Must keep neat and accurate records
• Class Regular license
• No at fault accidents in the past 3 years
• Be flexible to do other duties as assigned or as needed

Additional information

Norco offers a competitive compensation/benefit package, including:

• Employee Stock Ownership Plan (ESOP)
• Health, Vision and Dental Insurance
• Health Savings Account (HSA)
• Medical and Dependent Care Flex Accounts (FSA)
• Life Insurance provided at no cost to employee by Norco
• Supplemental Accident, Disease, and Life Insurance options
• Employee Tuition Reimbursement
• 401(k) with Employer Matching
• Employee Discount on products sold by Norco

Company Description

Founded in 1948, Norco is headquartered inBoise, Idahoand has more than70branches in Idaho, Montana, Oregon, Nevada, Washington, Utah and Wyoming. As a family andemployee owned company weoperate the nation's largest independent gas manufacturer/distributor of welding, safety, medical equipment and supplies.Norco is proud to be among the thousands of privately-owned businesses nationwide that offer their employees a meaningful stake in the business through employee stock ownership(ESOP).

Norco, Inc is an Equal Opportunity/Affirmative Action Employer

Norco provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Norco, Inc is a Drug-Free workplace.