CDL Delivery Driver/Customer Service Representative, Industrial Store

norcoexternal; Rawlins (WY); On-site; USD 46,000 - 52,000; Full time

Benefits offered by this job

ESOP

Health, Vision and Dental Insurance

Health Savings Account (HSA)

Medical and Dependent Care FSA

Life Insurance provided at no cost to

Supplemental Insurance options

Tuition Reimbursement

401(k) with Employer Matching

Employee Discount on products

Job summary

Norco, Inc. is hiring for a CDL Route Delivery Driver/Customer Service Representative in Rawlins, WY. The role splits time between driving and customer service tasks, delivering cylinders and assisting customers in person and over the phone.

Eligible applicants must have a Class B CDL with hazmat endorsement (or willingness to obtain) and excel in service, data entry, and safety. A $1,500 signing bonus is offered for qualifying full-time hires.

Qualifications

• Minimum Class B CDL with hazmat endorsement (or willingness to obtain)
• Excellent customer service skills
• Ability to accurately enter data into computer
• Ability to lift and/or carry objects up to 50 lbs repeatedly and over 100 lbs occasionally
• Knowledge of hauling hazardous material and safe practices

Responsibilities

• Deliver and exchange full cylinders and liquid vessels for empty ones
• Serve walk-in and phone-in customers
• Load and unload freight and fill truck manifest
• Fill out gas invoices accurately
• Deliver freight and gas cylinders to customers
• Take basic orders and input customer orders into computer
• Demonstrate product knowledge and upsell welding/safety items
• Follow up on orders and resolve issues

Skills

Customer service

Verbal and written communication

Data entry

Hazmat CDL endorsement

Safety awareness

Manual dexterity

Ability to lift up to 50 lbs (and 100+

Education

CDL Class B (hazmat) endorsement

Job description

CDL Route Delivery Driver/Customer Service Representative, Industrial Store

1802 Daley St, Rawlins, WY 82301

Full-time

Job Description

Norco, Inc. is currently offering a signing bonus of $1,500.00 for this position. Details of the signing bonus can be discussed during the interview. (Applies to full-time direct new hires only)

Norco is currently seeking an individual to fill our CDL Route Delivery Driver/Customer Service Representative position. The CDL Route Delivery Driver/Customer Service Representative delivers and exchanges full cylinders and liquid vessels for empty ones and is responsible for serving walk-in customers and phone-in customers. Other responsibilities include, but are not limited to:

• Load and unload freight and accurately fills out truck manifest
• Accurately fill out gas invoices
• Deliver freight and gas cylinders to customers
• Take basic orders from customers when needed
• Greet customers in a professional and enthusiastic way
• Answer telephone calls promptly
• Demonstrate in-depth knowledge of products, placement, availability, price and use
• Sell welding and safety products and services to customers
• Process customer orders and accurately input customer order into the computer
• Research products needed for customer special applications
• Follow up on customer orders not processed correctly and remedy situation
• Driving 50% - Customer Service Representative 50%
• Perform other tasks as assigned or necessary
• Wage $22/Hr + DOE

Qualifications

• Minimum Class B CDL with hazmat endorsement or willingness to obtain
• No at fault accidents or DOT violations resulting in suspension within the last 3 years
• Excellent customer service skills
• Ability to accurately enter data into computer
• Ability to lift and/or carry objects weighing up to 50 lbs. frequently and occasionally weighing over 100 lbs
• Knowledge of hauling hazardous material
• Ability to work safely around special hazards (i.e. mechanical – operating lift gate, and explosives – haul and work around flammable gas and non-flammable gas)
• Excellent verbal and written communication skills
• Ability to perform tasks requiring manual dexterity (writing invoices, picking up small cylinders, rolling large cylinders, pushing cylinder cart, hand trucks, steering trucks, etc.)

Additional information

Norco offers a competitive compensation/benefit package, including:

• Employee Stock Ownership Plan (ESOP)
• Health, Vision and Dental Insurance
• Health Savings Account (HSA)
• Medical and Dependent Care Flex Accounts (FSA)
• Life Insurance provided at no cost to employee by Norco
• Supplemental Accident, Disease, and Life Insurance options
• Employee Tuition Reimbursement
• 401(k) with Employer Matching
• Employee Discount on products sold by Norco

Company Description

Founded in 1948, Norco is headquartered inBoise, Idahoand has more than70branches in Idaho, Montana, Oregon, Nevada, Washington, Utah and Wyoming. As a family andemployee owned company weoperate the nation's largest independent gas manufacturer/distributor of welding, safety, medical equipment and supplies. Norco is proud to be among the thousands of privately-owned businesses nationwide that offer their employees a meaningful stake in the business through employee stock ownership(ESOP).

At Norco we sharea common mission: "Serving You Better." Treating customers, suppliers and each other with respect and dignity is our top priority. We work hard every day to serve others and create rich lives for our employees, their families, and the communities where we work and live.

Norco, Inc is an Equal Opportunity/Affirmative Action Employer
Norco provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Norco, Inc is a Drug-Free workplace.