Customer Service Representative (Call Center)

Ultimate Staffing; San Diego (CA); On-site; USD 27,552 - 33,062; Part time

Job summary

A staffing agency is seeking a detail-oriented Customer Service Representative in San Diego, CA. This temporary three-month opportunity involves maintaining daily order reports and assisting customers with account changes and cancellations. The ideal candidate should have at least 2 years of call center experience, basic accounting knowledge, and strong math and Excel skills. The position is on-site and offers a pay range of $20 to $24 per hour.

Qualifications

• Minimum 2 years of call center customer service experience required.
• Basic accounting experience is necessary.
• Must have strong attention to detail and accuracy.

Responsibilities

• Maintain and update daily order reports.
• Assist customers with account changes and cancellations.
• Organize and file order documents.
• Pull order copies for customer service teams.
• Prepare and process invoices.
• Support order entry during high-volume periods.
• Assist with special projects as needed.

Skills

Attention to detail

Basic accounting

Solid math skills

Proficient with Windows-based systems

Excel skills

Education

High school diploma or equivalent

Job description

Pay: $20 to $24/hour

Schedule: Mon-Fri, 6:30am-3:00pm or 7:00am-3:30pm

Location: 92127 (Onsite)

Type: Temporary three-month opportunity.

About the Role

We're looking for a detail‑oriented Customer Service Representative (Call Center) with basic accounting and solid math skills to support our customer service team and ensure smooth, accurate order handling.

Responsibilities

• Maintain and update daily order reports to keep workflow moving efficiently.
• Assist customers by updating address information and processing account changes, downgrades, and cancellations.
• Organize and file order documents for easy retrieval.
• Pull order copies and documents for Customer Service and Collections teams.
• Help prepare and process invoices.
• Support the order entry and order receipt teams during high-volume periods.
• Jump in on special projects and additional tasks as needed.

Requirements

• 2+ years of call center customer service experience.
• Must have basic accounting experience and solid math skills.
• Strong attention to detail and accuracy.
• Comfortable multitasking and prioritizing in a fast-paced environment.
• Proficient with Windows-based systems; strong Excel skills.
• High school diploma or equivalent.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.