Customer Service Representative

Ultimate Staffing; Mission Viejo (CA); On-site; USD 50,000 - 60,000; Full time

Job summary

A staffing agency is seeking a Customer Service Specialist in Mission Viejo, California, offering a pay of $25/hour. The role involves handling 20-30 incoming calls per day, providing solutions to customers, and collaborating closely with a small team. You will have the opportunity to grow while working in a supportive environment focused on excellent service in the aesthetic/medical field. This full-time position operates Monday to Friday from 8:30 AM to 5:30 PM.

Qualifications

• 2+ years of office-based customer service experience required.
• Comfortable navigating and updating data in Excel.
• Degree not required.

Responsibilities

• Handle 20-30 incoming calls per day.
• Support customers with order entry and product inquiries.
• Collaborate closely with your team to keep operations running smoothly.

Skills

Office-based customer service experience

Proficiency in Excel

Articulate phone presence

Tools

Excel

Job description

Overview

Customer Service Specialist - $25/hr | Full-Time

Why You\'ll Love This Role

You\'ll join a tight-knit team of three, supporting a well-established brand known for innovative products in the aesthetic/medical space. This is a role where you\'ll be trusted, supported, and busy in all the best ways - every day makes an impact.

Position Details

• Pay: $25/hour
• Schedule: Monday-Friday, 8:30 AM-5:30 PM (onsite, not flexible)
• Environment: Collaborative, fast-moving, and highly customer-focused

Who We're Looking For

• 2+ years of office-based customer service experience required
• Comfortable navigating and updating data in Excel
• Confident, articulate phone presence - you\'ll be speaking with customers all day
• Degree not required

A Day in the Life

• Handle 20-30 incoming calls per day with a helpful, solution-oriented mindset
• Support customers with order entry, product details, tracking updates, and general inquiries
• Input orders accurately and efficiently while maintaining clean, organized data
• Collaborate closely with your team of three to keep operations running smoothly
• Communicate cross-functionally to ensure customers receive quick, clear, and accurate support

What Makes This Role Great

• You\'ll be the voice of the brand - trusted to provide excellent service every time
• Stable hours, a consistent workload, and a team that truly works together
• Opportunity to grow in a company doing meaningful work in the aesthetic/medical field

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles\' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.