Customer Service Representative

Ultimate Staffing; San Diego (CA); On-site; USD 26,000 - 32,000; Full time

Job summary

Ultimate Staffing in San Diego, CA is seeking a detail-oriented Customer Service Representative (Call Center) to support our customer service team and ensure accurate order handling. This full-time, Mon-Fri role offers a temp-to-hire path and a pay rate of $19-$23 per hour.

You will maintain daily order reports, assist customers with address updates and account changes, and help with invoices. Strong organizational skills and proficiency with Excel are essential.

Qualifications

• 2+ years of call center customer service experience.
• Strong attention to detail and accuracy.
• Comfortable multitasking and prioritizing in a fast-paced environment.
• Excellent communication skills.
• Proficient with Windows-based systems; strong Excel skills.
• High school diploma or equivalent.

Responsibilities

• Maintain and update daily order reports to keep workflow moving efficiently.
• Assist customers by updating address information and processing account changes, downgrades, and cancellations.
• Organize and file order documents for easy retrieval.
• Pull order copies and documents for Customer Service and Collections teams.
• Help prepare and process invoices.
• Support the order entry and order receipt teams during high-volume periods.
• Jump in on special projects and additional tasks as needed.

Skills

Call Center Experience

Attention to detail

Multitasking

Communication skills

Education

High School Diploma or Equivalent

Tools

Windows-based systems

Excel

Job description

Customer Service Representative (Call Center)Pay: $19-$23/hourSchedule: Mon-Fri, full-time.Location: San Diego, CAType: Temp-to-Hire

About the Role

We're looking for a detail-oriented Customer Service Representative (Call Center) to support our customer service team and ensure smooth, accurate order handling.

If you enjoy staying organized, working with customers, and keeping things running behind the scenes, this is a great opportunity to grow with a stable company.

Responsibilities

• Maintain and update daily order reports to keep workflow moving efficiently.
• Assist customers by updating address information and processing account changes, downgrades, and cancellations.
• Organize and file order documents for easy retrieval.
• Pull order copies and documents for Customer Service and Collections teams.
• Help prepare and process invoices.
• Support the order entry and order receipt teams during high-volume periods.
• Jump in on special projects and additional tasks as needed.

Requirements

• 2+ years of call center customer service experience.
• Strong attention to detail and accuracy.
• Comfortable multitasking and prioritizing in a fast-paced environment.
• Excellent communication skills.
• Proficient with Windows-based systems; strong Excel skills.
• High school diploma or equivalent.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.