Customer Service Representative/Admin

Rogers Group Inc.; Tuscumbia (AL); On-site; USD 23,866 - 33,992; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(k) retirement plan

Paid holidays

Job summary

A leading construction company is seeking a full-time Customer Service Representative to support operations at the Tuscumbia and Red Bay locations. The ideal candidate will possess strong customer service skills, proficiency in Microsoft Office, and a detail-oriented mindset. Responsibilities include managing the front desk, taking customer orders, and assisting with accounting tasks. The position offers competitive wages with extensive medical and retirement benefits, including a 401(k) plan and paid vacations.

Qualifications

• Prior experience with accounts payable, general accounting, and billing-related tasks preferred.
• Must have excellent customer service skills.
• Ability to multi-task while maintaining a high degree of accuracy.

Responsibilities

• Manage front desk and greet visitors.
• Provide thorough customer service.
• Enter requisitions for purchase orders.

Skills

Customer service skills

Proficiency with Microsoft Office

Detail-oriented

Education

High school diploma

Job description

Company Overview

Rogers Group, Inc., headquartered in Nashville, is a privately held aggregates and asphalt highway construction company operating in 13 states with over 3,500 employees. Established in 1908, RGI is recognized as the largest privately held aggregate producer in the United States.

Job Title

Customer Service Representative I / Admin Support I – Red Bay Quarry, Red Bay, Alabama

Job Description

Position reports to the Area Controller. Successful candidate will have a strong work ethic, intuitive problem‑solving skills, and drive to meet organizational needs.

Job Details

• Wages start at $21.00, based on verifiable experience.
• Full‑time / Permanent
• Must be flexible to support Tuscumbia and Red Bay locations.
• Weekend work may be required.
• Overtime available along with extensive medical and retirement benefits.

Responsibilities

• Manage front desk and greet visitors.
• Provide friendly, professional, and thorough customer service.
• Become an iProcurement Super User.
• Take and input customer orders.
• Dispatch products and material for delivery.
• Enter requisitions for purchase orders.
• Process incoming invoices from vendors.
• Promote team atmosphere at location and across the division.
• Assist in processing paperwork for corporate accounting systems such as accounts payable, payroll, etc.
• Assist sales staff with customer service responsibilities.
• Order and maintain inventory for office and safety supplies.
• May be called upon at the discretion of Managers to perform other duties.

Qualifications

• High school diploma required.
• Prior experience with accounts payable, general accounting, and billing related tasks – preferred.
• Proficiency with Microsoft Office applications.
• Excellent customer service skills.
• Detail‑oriented with a high degree of accuracy and ability to multi‑task.

Benefits

• Medical, Dental, Vision Insurance plus Health Savings Account with annual company contribution.
• Group Life and Accident & Dismemberment insurance.
• 401(k) retirement plan with company contribution and match at one year of service.
• Short‑ and Long‑Term Disability.
• Paid Holidays, including Christmas shutdown.
• Paid vacation available after a 180‑day probationary period, accrued based on years of service.
• Annual performance‑based merit increases.
• Career growth/advancement opportunities.

EEO Statement

It is the policy of Rogers Group, Inc. to recruit, hire, and promote individuals based on demonstrated merit and qualifications. We are committed to providing a work environment that is free from discrimination, harassment, and retaliation as protected by applicable federal, state, or local laws.

How to Apply

All applications are accepted online at www.rogersgroupinc.com.