Customer Service Representative/Admin

Rogers Group Inc.; Tanner (AL); On-site; USD 23,866 - 33,992; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

HSA

401(k) match

Paid Holidays

Paid Vacation after probation

Merit increases

Career growth opportunities

Job summary

Rogers Group, Inc. is seeking a Customer Service Representative I / Admin Support I (Floater) at Tanner locations. You will manage the front desk, greet visitors, handle orders, dispatch deliveries, and support accounts payable and payroll processes with a team-focused approach.

The role requires a high school diploma, proficiency in Microsoft Office, and strong customer service skills, with overtime and benefits provided. Weekend shifts may be required.

Qualifications

• High school diploma required.
• Experience with accounts payable, general accounting and billing preferred.
• Proficient with Microsoft Office applications.
• Excellent customer service skills.
• Detail oriented with strong accuracy and multitasking ability.

Responsibilities

• Manage front desk and greet visitors.
• Provide friendly, professional customer service.
• Become an iProcurement super user.
• Take and input customer orders.
• Dispatch products and materials for delivery.
• Enter requisitions for purchase orders.
• Process invoices from vendors.
• Support corporate accounting processes (AP, payroll).
• Assist sales staff with customer service tasks.
• Order and maintain office and safety supplies.

Skills

Customer service

Attention to detail

Multi-tasking

Accounts payable

Education

High school diploma

Tools

Microsoft Office

Job description

Rogers Group, Inc., headquartered in Nashville, is a privately held aggregates and asphalt highway construction company operating in 13 states with over 3,500 employees. RGI, established in 1908, is the largest privately held aggregate producer in the United States.

Position: Customer Service Representative I / Admin Support I (Floater)

Reports to: Area Controller
Locations: Tanner Quarry, West Huntsville Quarry, and other nearby locations as needed.

Job Details

• Wages start at $21.00, based on verifiable experience.
• Full-time, Permanent
• Must be flexible to support Tanner, West Huntsville, and surrounding locations if needed.
• Weekend work may be required.
• Overtime available along with extensive medical and retirement benefits.

Job Responsibilities

• Manage front desk and greet visitors.
• Provide friendly, professional, and thorough customer service.
• Become an iProcurement super user.
• Take and input customer orders.
• Dispatch products and materials for delivery.
• Enter requisitions for purchase orders.
• Process incoming invoices from vendors.
• Promote team atmosphere at location and across the division.
• Assist in processing paperwork for corporate accounting systems such as accounts payable, payroll, etc.
• Assist sales staff with customer service responsibilities.
• Order and maintain inventory for office and safety supplies.
• May be called upon at the discretion of managers to perform other duties.

Qualifications

• High school diploma required.
• Prior experience with accounts payable, general accounting, and billing related tasks – preferred.
• Proficiency with Microsoft Office applications.
• Excellent customer service skills.
• Detail oriented with a high degree of accuracy and the ability to multi-task.

Benefits

• Medical, Dental, Vision Insurance plus Health Savings Account with annual company contribution.
• Company provided Group Life and Accidental Death & Dismemberment insurance.
• Retirement 401(k) with company contribution and match after one year of service.
• Company provided Short- and Long-Term Disability.
• Paid Holidays, including Christmas shutdown between Christmas and New Year’s Day.
• Paid vacation is available after 180‑day probationary period and accrued based on years of service.
• Annual performance‑based merit increases.
• Career growth/advancement opportunities.

EEO Statement

It is the policy of Rogers Group, Inc. to recruit, hire, and promote individuals based on demonstrated merit and qualifications. We are committed to providing a work environment that is free from discrimination, harassment, and retaliation as protected by applicable federal, state, or local laws.

All applications are accepted online at www.rogersgroupinc.com.