Customer Service Representative (5192)

Plumbers, Electricians, & HVAC Technicians Ltd.; Tacoma (WA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Competitive pay

Full benefits package

Paid time off

Holidays

401(k) match

Ongoing training

Job summary

Harts Plumbers, Electricians, and HVAC is seeking a friendly Customer Service Representative to be the welcoming voice for customers in Tacoma. This full-time role involves booking and confirming service appointments, following call scripts, and helping our team hit goals in a fast-paced environment.

You’ll bring positivity, reliability, and strong problem-solving skills, with growth opportunities in a stable, year-round industry through ongoing training and supportive teamwork.

Qualifications

• Experience in customer-facing roles preferred.
• Ability to follow established call scripts and processes.
• Strong communication and listening skills.

Responsibilities

• Be the first impression for our customers—friendly, professional, and helpful.
• Book and confirm service appointments with confidence and care.
• Follow proven call scripts while making genuine connections.
• Make outbound calls to warm leads and help us hit team goals.
• Bring positivity, reliability, and problem-solving skills every day.

Skills

Customer service

Communication

Outbound calling

Call scripting

Job description

Job Details: Job Location: TACOMA PROFESSIONAL SERVICES - TACOMA, WA 98409, Position Type: Full Time, Education Level: None, Salary Range: $22.00 - $22.00 Hourly, Travel Percentage: None, Job Category: Customer Service, Customer Service Representative – $22/hr + Growth Opportunities

At Harts Plumbers, Electricians, and HVAC, we’re more than just a home services company — we’re a tight-knit team that values people, passion, and professionalism. We’re growing fast, and we’re looking for a friendly, dependable Customer Service Representative to be the welcoming voice for our customers. If you love helping people, enjoy working in a fast-paced environment, and want to build a long-term career with a company that invests in you — this is the place.

Why You’ll Love Working Here

• Competitive pay: $22/hr to start
• Full benefits: medical, dental, vision, and 401(k) match
• Paid time off, sick time, and holidays to recharge
• Supportive, upbeat team culture where your voice matters
• Ongoing training + real growth opportunities in a stable, year-round industry

What You’ll Do

• Be the first impression for our customers — friendly, professional, and helpful
• Book and confirm service appointments with confidence and care
• Follow proven call scripts while making genuine connections
• Make outbound calls to warm leads and help us hit team goals
• Bring positivity, reliability, and problem-solving skills every day